Frequently Asked Questions
Straight answers. No jargon, no fluff.
FollowThruOps installs and manages a human-reviewed AI operator for owner-led small businesses. We start with one workflow where work keeps slipping, define the review rules, and manage the system over time.
No. A chatbot waits for someone to ask a question. FollowThruOps builds a managed AI operator around a real workflow: it watches for slipping work, prepares the next action, and brings reviewed drafts, summaries, or queues to the owner.
No. FollowThruOps manages the setup, business context, monitoring, quality checks, and improvement loop. The client sees the workflow output, not the AI infrastructure.
No. Customer-facing, vendor, money-related, and judgment-heavy messages stay human-reviewed unless a different process is explicitly approved later.
$1,000 covers the first 30 days. If the workflow is helping, continue at $3,000/month for one managed workflow or from $5,000/month for multi-workflow support. If not, you can stop after the pilot.
The 30-day workflow pilot maps one workflow, creates the first queue, tracker, brief, or approval loop, defines what needs human review, launches the first operator-supported process, and ends with a go/no-go review.
Managed support includes one active operator/workflow, monitoring and tuning, business context updates, weekly owner review, proof of what was caught or improved, and a small improvement queue.
If the first workflow proves useful, ongoing support can continue for that workflow, or expanded support can add more workflows or agents. Each addition is scoped, reviewed, and added only when it makes operational sense.
Yes. Ongoing support is month-to-month.
FollowThruOps is built for owner-led small businesses with real workflow friction. iBuild contractor workflows are the first proof example, not the boundary of the company.
We do not sell your data. We only connect to the tools needed for the workflow, and access can be revoked.
Receptionist tools catch inbound calls. FollowThruOps builds custom agents around broader workflows like intake, follow-up, reporting, admin, growth, customer communication, and project coordination.
iBuild is the first contractor client/pilot shaping the workflow example. Public examples use sanitized sample data, not private client names, job details, or financials.
We do not provide legal or contract advice, autonomously send customer messages without approval, or replace your project manager. The service surfaces, organizes, drafts, and helps you act.
You get a reply within one business day with either a call link or a direct no-fit answer.